We Make Accessible

Our mission is to redefine the medical exam experience for both patient and practitioner and to improve health outcomes by ensuring that everyone has access to a safe and comprehensive medical exam. With our core product, the UpScale, we offer a universal design solution that benefits all patients, regardless of their mobility. We focus on delivering exceptional quality, value, comfort, and functionality, as well as enhancing accessibility compliance and bringing patient dignity back to the exam room.

Upscale Patient image 2

About Us

The idea for the UpScale was sparked while members of our executive team were working as accessibility consultants, focused on helping clients comply with the Americans with Disabilities Act (ADA).

It was through this work that we recognized a huge gap between the intent of the law and the reality in medical facilities. All too often, a wheelchair could make it through the door of the facility, but the user couldn’t make it onto the exam table or weight scale, a problem that persists to this very day. It’s been more than 25 years since the ADA was passed, yet fewer than 10% of medical facilities have accessible equipment!

This “disconnect” forces patients with mobility challenges to settle for less than complete care, which can impact health outcomes. A patient with disabilities might undergo a physical exam in a wheelchair (risking missed diagnosis), or might be awkwardly lifted and transferred onto a traditional exam table (facing a fall and/or injury to staff during positioning). Many patients with disabilities cannot be weighed because they are unable to stand on traditional weight scales (preventing accurate dosage of medication and limiting preventive care).

Our team spoke with stakeholders from across the spectrum – disability advocates, people with disabilities, nurses, physicians, compliance specialists, and others. We tapped into a groundswell of momentum underway toward improving access in healthcare, and saw that government enforcement and ADA-related lawsuits were increasing too.

Within a couple of years, our team coalesced around its first product – the UpScale – a height-adjustable medical exam table with a built-in weight scale and other accessibility features.

We rolled up our sleeves and got to work. We engineered, refined, and tested multiple prototypes of the UpScale in consultation with specialists and end users, taking ergonomics and the US Access Board’s developing accessibility standards for medical equipment into account. We are proud of our final product and thrilled with the feedback that we have gotten from both patients and medical staff.

Medical Accessibility, LLC is a mission-driven, women-owned company founded by accessibility experts. We welcome you as a partner in raising the bar on healthcare delivery
and design.

Leadership Team

Halle Farber
Owner and Chief Executive Officer

An experienced accessibility consultant and design professional, Halle co-founded AZ Accessibility, a full-service ADA advisory firm based in Arizona. Halle has 20+ years experience consulting on complex healthcare and ADA issues, designing novel solutions, and bringing new business ventures and products to fruition. She has long been an advocate for inclusive, universal design benefiting a wide range of users, with a special interest in addressing health disparities. Halle is a graduate of Cornell University’s College of Human Ecology, with a degree in Design and Environmental Analysis.

Virginie Polster
Owner and Chief Marketing Officer

Virginie brings years of experience as a business professional and civic leader to the Medical Accessibility team.  She is the recipient of fellowship awards for startup innovation, and has broad experience in marketing, communications, management and leadership.  Virginie has a special passion for using digital media to build coalitions and to raise awareness of critical educational, cultural and health issues.  Virginie graduated from University of Maryland with a degree in Business Administration.

Paul Farber
VP Compliance and Operations

Paul is a nationally-recognized ADA accessibility expert, attorney and consultant.  Co-founder of AZ Accessibility, a full-service ADA advisory firm, he has  extensive experience helping business owners, attorneys and disability activists solve complex access compliance challenges.  Paul has been a proud advocate for the rights of people with disabilities and a trusted advisor to business owners and compliance professionals for 20+ years. Paul received an undergraduate degree from Columbia University and earned his law degree at Northeastern University School of Law.

Jeremy Polster
VP Sales

Jeremy has built a successful career as a corporate sales and marketing executive for top-tier technology firms.  With a passion for structure and design and a desire to help people, Jeremy has been solving business problems for corporate clients for the last 25 years.  Wanting to give back to the community, he joined the Medical Accessibility team to put his design and business skills to work, solving problems for people with disabilities and the businesses that serve them.  Jeremy is a graduate of the University of Maryland, with a degree in Architecture.

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